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How mdg187 Handles Your Personal Data

Your account data belongs to you, and we want you to know exactly what we collect, why we need it, and how you can manage it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlsData access requestsRetention policy
mdg187 How mdg187 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply standard security measures to protect the data stored on your account — including encrypted connections for all login and payment flows. Cookies help us remember your session preferences and keep you logged in across devices, but you can adjust cookie settings through your browser at any time without losing account access.

Encrypted Account Access Every login session uses an encrypted connection. Your OTP-verified login on mobile stays protected the same way it does on desktop — no shortcuts.
Cookie Management We use session and preference cookies. You can clear or block them via your browser settings; this will not delete your account or payment history.
Data Retention Period We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Inactive accounts are reviewed regularly.
Request and Correction Rights You can ask us to share what data we hold on you or correct any inaccurate record. Submit the request through in-account Help or email support — we handle these directly.
REACH US DIRECTLY

Contact Us About Your Privacy

If you have a question about your data, want to update stored details, or need to submit a formal data request, our support team is the right starting point. Reach out through live chat, email, or our in-account help form — we respond to data-related queries with priority handling so you are not left waiting.

Team online

Live Chat

Open the chat widget from your account dashboard. Describe your data query clearly and our team will confirm receipt and next steps promptly.

Email Support

Send your data request or privacy question to our support address. Include your registered email and the specific data point you are asking about.

In-Account Help Form

Log in, head to the Help section, and select Privacy Request. The form routes directly to our data team for faster handling than a general query.

Your Privacy Questions, Answered Clearly

These are the questions we hear most from people checking what mdg187 does with their account data. If yours is not here, live chat or email support will get you a direct answer.

We collect your name, email, phone number, and the wallet reference details for your chosen payment method — DANA, OVO, or GoPay. We also log device and session data for security purposes.

No. We store only the transaction reference needed to match a payment to your account. Your e-wallet PIN and full login credentials are never saved on our side.

Log in, go to Help, and submit a Privacy Request. Alternatively, email our support team with your registered address. We will confirm what data is stored and share it with you directly.

Yes. Contact us via live chat or the in-account Help form. Corrections are applied promptly. Deletion requests are handled in line with applicable law and account-closure requirements.

We do not sell your personal data. Data may be shared with payment processors like DANA, OVO, and GoPay only as required to complete your transaction and verify your account.

We retain your data for a period after account closure as required by applicable law. Once the retention period ends, data is securely removed from active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.